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Privacy Policy

Effective July 26, 2025

At Red Mechanical Services ("we", "our", "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [www.redsair.ca] ("Website"), or otherwise engage with us.

This policy applies to Red Mechanical Services' residential HVAC services across Alberta, Canada, and complies with applicable privacy laws. 

Information We Collect

When you use our Website or contact us, we may collect the following types of personal information:

  • Name

  • Phone number

  • Email address

  • Service address/location

  • Details about your heating or cooling needs

  • IP address and browser/device information (via analytics tools)

We only collect personal information necessary for providing our HVAC services or improving your online experience.

How we use your information

We may use your information to:

  • Respond to service inquiries and provide quotes

  • Schedule HVAC appointments

  • Send confirmations or updates about your service

  • Improve our Website and services

  • Analyze usage through tools like Google Analytics or Wix Analytics

How we share your information

We do not sell or rent your personal information to third parties. We may share your data with:

  • Service providers or contractors (e.g., technicians) to fulfill your request

  • Third-party tools like Google Analytics or Wix apps, strictly for performance and marketing purposes

  • Legal or government authorities if required by law

Cookies and Analytics

Our Website may use cookies or tracking tools (like Google Analytics or Wix's tracking) to collect usage data and improve site functionality.

You can modify your cookie settings through your browser at any time.

Your Consent

By using our Website or providing your information, you consent to the collection and use of your personal data as described in this Privacy Policy.

You may withdraw consent at any time, subject to legal or contractual restrictions. To do so, contact us at redmech144@gmail.com

Data Storage and Security

Your personal information is securely stored through Wix’s secure servers and protected by SSL encryption. We take reasonable steps to protect your data from unauthorized access or misuse.

Policy Updates

We may update this Privacy Policy occasionally. The latest version will always be posted on our Website with an updated "Effective Date."

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